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Security Tips

  

Did you know you have less than 5% chance of finding a reputable locksmith in the Phoenix Metro area when you need one in an emergency? 

Throughout the Phoenix Metro area as well as nationwide has become an epidemic of Phony Locksmiths trained to take advantage of those in bad situations, charging several times the amount it should for their services, many which are fraudulant to begin with.  Want to protect yourself from becoming the next victim?  Use these steps to find a reputable locksmith.  We hope you will trust A Professional Locks but if you don’t go to us please do your research and use a reputable legitimate company. 

Tips to look and ask for: 

1.  When company answers their phone make sure they mention the same company name as you are calling and not something else or use something general like “Locksmith”.
2.  Ask them what their address is and make sure it matches the ad.
3.  Ask for exact price of what it will cost over the phone.  If they leave it open chances are you will spend too much.  Less than 10% of our calls we receive we can’t quote the exact amount before going to your home or business.
4.  Ask if they are members of the Associated Locksmiths of America, a national certification and qualifications for true locksmiths who care about their trade and profession.  To find a list of certified locksmiths go to www.findalocksmith.com
5.  Do they show up with company vehicles clearly marked?
6.  Do their invoices show the same company you called and clearly identify how you can reach them incase you have questions or problems later?
7.  Did they charge what they quoted?
8.  Visit the Better Business Bureau and check the company you are considering hiring and check their complaints and BBB rating.  

To learn of other ways you can protect yourself visit the Federal Trade Commission

If you feel you have been taken for and ripped off by one of these Phony Locksmiths here is what you can do to protect your self and others from becoming victims.  Also in many states those who had written up claims have received their money back after lawsuits to these Phony Locksmith companies. 

1.  Contact your local attorney generals office.  Phoenix area is Tom Horne.  To file a complaint click here.
2.  Make a complaint at the Better Business Bureau under the company you called and came out.  To file a complaint click here.   TO VIEW TELEVISION AND NEWS REPORTS REGARDING PHONY LOCKSMITHS AND HOW TO PROTECT YOU MORE VISIT OUR PRESS ROOM. 

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